kf66's Privacy Policy

01

Introduction & Scope

kf66 is a trusted online gaming platform operating for users in Bangladesh. We treat the privacy of your personal information as our top priority. The information in this privacy policy will tell you what types of data we collect, why we collect it, how we use it, and what your rights are.

This policy applies to the kf66 website, mobile platform, and all related services. By using our services, you are considered to have agreed to the terms of this policy. You must be 21 years of age or older.

We may update this policy from time to time. If changes are made, the updated date will be noted on this page and, for significant changes, you will be notified separately.

02

What Information We Collect

kf66 collects various types of information to operate its services properly. The information collected is described in detail below.

2.1 Information You Provide Directly

When you create an account on kf66 or contact us, we collect the following information:

• Full name (as it appears on legal documents)
• Date of birth (for age verification)
• Valid mobile number
• Email address (if applicable)
• Mobile banking account details (bKash, Nagad, or Rocket — for transaction processing only)
• Government-issued ID information required for identity verification

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification details
• Browser type and version
• Operating system information
• Platform activity logs (login times, pages visited, etc.)
• Game session data and transaction history
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may occasionally verify information from approved third parties. In such cases, we keep the amount of data collected to a minimum.

03

Purpose of Information Use

kf66 uses collected information only for lawful and specified purposes. We use your information for the following reasons:

3.1 Account Management & Security

• Creating and verifying your account
• Preventing unauthorized access to your account
• Age verification (confirming 21+)
• Preventing identity-related fraud

3.2 Financial Transaction Processing

• Processing deposits and withdrawals via bKash, Nagad, and Rocket
• Maintaining transaction records
• Detecting financial irregularities and suspicious activity
• Retaining information where required for tax or legal reporting

3.3 Service Improvement

• Analysing and improving platform performance
• Personalising the user experience
• Identifying and resolving technical issues
• Introducing new games and features

3.4 Customer Support

When you contact us via our 24/7 live chat or email ([email protected]), we use the necessary information to resolve your issue promptly.

3.5 Responsible Gaming

We monitor your gaming patterns to provide responsible gaming support and to identify signs of problematic behaviour.

04

Data Storage & Security

4.1 Security Measures

kf66 takes advanced technical measures to keep your information secure. Our platform uses SSL encryption technology, which keeps all data exchanged between your browser and our servers fully encrypted.

• All data transfers encrypted using TLS/SSL technology
• Sensitive information stored on servers is kept in encrypted format
• Regular security audits and tests are conducted
• Two-factor authentication for account access
• Automatic alert system for suspicious transactions

4.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account data is retained for as long as the account remains open
• After account closure, certain information may be retained for a defined period due to legal obligations
• Transaction records are kept for the period required under applicable regulations
• Customer support communication records are kept for a reasonable period after the issue is resolved

4.3 Security Breaches

In the event of a data breach, we will promptly notify affected users and take all necessary steps to minimise harm. If you notice anything suspicious on your account, contact us immediately.

05

Cookies & Tracking Technologies

kf66 uses cookies and similar technologies to keep the platform running properly.

5.1 Types of Cookies

• Essential Cookies: Required for the platform's basic functionality — without them the site cannot work properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Analyse platform usage to help improve service quality.
• Security Cookies: Used to detect unauthorised access and fraud.

5.2 Cookie Control

You can control or delete cookies through your browser settings. However, disabling essential cookies may affect some important functions of kf66.

06

Sharing Information with Third Parties

kf66 does not sell your personal information. We share information only in the following limited circumstances:

6.1 Service Providers

We use certain approved third parties to help operate our services, such as:

• Payment processing services (for coordination with bKash, Nagad, and Rocket)
• Identity verification services
• Technology and hosting service providers
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.)

These third parties only have access to the information needed for their designated services and are required to comply with our privacy standards.

6.2 Legal Requirements

If we are required to provide information to authorities due to legal obligations, we supply only the specified information and make every effort to notify you where possible.

6.3 Business Transfers

In the event of a business merger or acquisition, your information may be transferred to the new entity — however, all terms of this policy will continue to apply.

07

Your Data Rights

kf66 respects the data rights of every user. You have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: If the information we hold about you is inaccurate, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained for a defined period due to legal obligations.
• Right to Object to Processing: In certain cases you can object to the processing of your information.
• Right to Data Portability: You can request a copy of your account data.
• Right to Withdraw Consent: For any information processed on the basis of consent, you may withdraw that consent at any time.

To exercise these rights, contact us. We will respond to your request within a reasonable time.

08

Age Restrictions & Child Protection

kf66 is strictly for users aged 21 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has registered on our platform or provided information, we will immediately close that account and delete the related data. If a parent or guardian believes their child is using our platform, please contact us.

09

Responsible Gaming & Data Use

kf66 analyses your gaming data to ensure responsible gaming. This includes:

• Monitoring the duration and frequency of gaming sessions
• Analysing deposit and withdrawal patterns
• Identifying signs of problematic gaming behaviour
• Processing and enforcing self-exclusion requests

This analysis is done for your protection. For more information on responsible gaming, visit our Responsible Gaming page.

10

Data Transfers

Our servers and infrastructure may be located in various places. If your information needs to be transferred outside Bangladesh, we will ensure that transfer takes place with adequate safeguards in place.

For international data transfers, we follow established security agreements and standards and ensure that the receiving party provides appropriate data protection guarantees.

11

Policy Changes & Updates

kf66 reserves the right to update this privacy policy as needed. If significant changes are made, we will:

• Update the date on this page
• Display a notice on the platform
• Notify registered users directly where possible

Continuing to use kf66 after changes have been made indicates that you have agreed to the updated policy. We therefore recommend reviewing this page regularly.

12

Contact Us

For any questions or concerns about the privacy policy, or to exercise your data rights, please contact us. Our support team is ready to assist in both Bengali and English.

We strive to respond to your privacy-related requests within a reasonable time. For more information, visit our FAQ page or read the Terms & Conditions.